Information We Collect
a. Information You Provide: We may collect personal information you voluntarily provide when you contact us through the website, sign up for newsletters, or submit inquiries. This information may include your name, email address, phone number, and any other information you choose to provide.
b. Automatically Collected Information: When you access our website, we may collect certain information automatically, including your IP address, browser type, operating system, and your interactions with our website.
Use of Information
We use the information we collect for the following purposes:
a. Communication: To respond to your inquiries, provide information, or communicate with you.
b. Marketing: To send you newsletters, updates, and information about our services, products, and events, unless you opt out.
c. Improvement: To enhance and improve our website, products, and services.
d. Compliance: To comply with legal obligations and regulations.
Disclosure of Information
We may share your information with the following parties:
a. Service Providers: We may disclose your information to service providers who assist us in managing and maintaining our website and providing services to you.
b. Legal Compliance: We may disclose your information to comply with legal requirements, protect our rights, and respond to legal requests.
Cookies and Tracking Technologies
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no online data transmission is entirely secure, and we cannot guarantee the security of your information.
You have the following choices regarding your personal information:
a. Access: You may request access to the personal data we hold about you and make corrections.
b. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
Our website is not intended for children under the age of 13. We do not knowingly collect or store information from children.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.